Support

Last updated: August 24, 2026

Contact

Write to support@flightexam.app. Tell us which device and iOS version you are on, and — if it is about a specific question — the question itself. We answer within two working days.

For anything about your data, use privacy@smahoma.com.

A question has the wrong answer

Report it from inside the app: open the question and use the feedback button. That routes it to review with the question attached, which is faster and more precise than an email. Corrections are checked before anything changes in the bank.

Account

• Forgot your password? Use “Forgot password” on the sign-in screen. The reset link goes to the address you registered with.
• Change your email or password: Profile → account settings.
• Delete your account: Profile → delete account. This removes your account and your attempt history. Questions you submitted stay in the bank, since other people are studying with them by then.

Premium

• What Premium unlocks: the complete question bank. Free accounts get a fixed preview from every chapter.
• New device, or reinstalled the app? Premium is tied to your FlightExam account, not to the device — sign in and it is there. There is nothing to restore.
• Cancel: subscriptions are managed by Apple — iPhone Settings → your name → Subscriptions. Cancelling stops the renewal; access runs to the end of the period you paid for.
• Refunds are handled by Apple, not by us: reportaproblem.apple.com.

Offline use

Once the bank has synced, questions work without a connection. Attempts you make offline are stored on the device and sync when you are back online. If content looks stale, open the app with a connection and let it finish syncing.

What FlightExam is not

FlightExam is study material. It is not a substitute for your operator's documentation or for approved training. Where the two disagree, the FCOM wins.